Long Beach 562.426.2639 | Torrance 310.698.0126 |
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About Estorga's Collision Centers |
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Since incorporation in 1969, Estorga's Collision Repair Center has ascended from the grassroots to a multi-faceted shop with two 50,000 square foot centers located in Long Beach and Torrance California. Estorga's Collision Centers is widely considered one of the best collision repair companies in the nation with proven results. Estorga's Collision Centers boasts state of the art facilities with BMW and Mercedes Benz factory certified technicians to insure top quality repair to factory specifications and the best CSI (customer service index), and the cycle times in the nation. Estorga's Collision Centers CSI and cycle times are compared daily among 150 comparable shops in the country and 30 of the top Los Angeles metro facilities putting Estorga's Collision Centers in the top 2% range consistently. |
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Message From the President |
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"At Estorga's Collision Centers, you - the customer - are our first and foremost concern.
Your vehicle is important to you and your family. It represents a large investment. Knowing this, we would like to take this opportunity to thank you for the trust you showed in us by choosing our company to restore your vehicle. We take pride in the combination of our experience, our judgment and our technical skills. If you have a need for our service again in the future, we will do everything today in our power to justify your continued trust. Our reputation is built on quality, integrity and the personal touch. If at any time, during any part of the restoration period, you feel you are not completely satisfied, please call or write directly to me. Thank you for allowing us to serve you!" - Albert J. Estorga (President & CEO) |
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Out of Pocket Repairs. Community Direct Service. Lease Turnback. |
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Estorga's Collision Repair deals directly with the Community. Policy Holders sometimes sustain damage to their vehicles. Damage can arise from a number of unfortunate scenarios including accidents, natural disasters, and even vandalism. Customer Care is central to our philosophy at Estorga's. Estorga's has combined a solid work ethic with the best practices to ensure that our customers receive the best services. Customer Care for individuals dealing with Out Of Pocket Expense is critical. Some of our customers have to pay for repairs on vehicles required for daily use. Customers find value in repairing vehicles for various reasons, such as, resale value, end of lease, or a recently purchased vehicle. Estorga's Collision Repair provides a warm and professional reception to members of our community. We understand that getting your vehicle back, as fast as possible, is essential. Estorga's Collision Repair operates from 6am - midnight providing the maximum amount of time to work on your tvehicle. For your convenience we established ourselves in two premier locations: Long Beach and Torrance, CA. This enables our customers to utilize a location that best fits their schedules and obligations. Adding to your experience are the exceptionally clean repair facilities. Most importantly, Estorga's Collision Repair ensures the priceless comfort of knowing that trained technicians using manufactured approved equipment will restore your vehicle. Estorga's Collision Centers believes that quality is at the core of service. It is important who works on your car. Having the right equipment for every repair makes a difference and makes Estorga's Collision Centers distinct. Customer Care is critical. Estorga's Collision Centers strives to add quality to your experience at our facilities. We provide a professional atmosphere from the moment you walk in. Estorga's Collision Centers also has a reputation for keeping the repair facilities exceptionally clean. Estorga's Collision Centers ensures the priceless comfort of knowing that quality Craftsmen and trained technicians will be working on your automobile. Your car will get fixed the right way and your car will be fixed quicker. We average 2.6 days to complete auto repairs for drivable cars. Our Craftsmen are backed by over 40 years of experience earned at Estorga's Collision Repair. To do a job right, you need the right tools. Estorga's Collision Centers has invested in top of the line, state-of-the-art, manufacturer-approved equipment. This guarantees that our Craftsmen can ensure the proper restoration of your vehicle. We have the equipment to fix all types of cars. We have also maintained high-end specialty equipment designed to repair BMW and Mercedes Benz . Our repairs also undergo a final quality assurance check prior to being returned to our customers. |
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Quality Craftsmanship. State of the Art. |
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Estorga's Collision Centers believes that quality is at the core of service. It is important who works on your car. Having the right equipment for every repair makes a difference and makes Estorga's Collision Centers distinct. Customer Care is critical. Estorga's Collision Centers strives to add quality to your experience at our facilities. We provide a professional atmosphere from the moment you walk in. Estorga's Collision Centers also has a reputation for keeping the repair facilities exceptionally clean. Estorga's Collision Centers ensures the priceless comfort of knowing that quality Craftsmen and trained technicians will be working on your automobile. Your car will get fixed the right way and your car will be fixed quicker. We average 2.6 days to complete auto repairs for drivable cars. Our Craftsmen are backed by over 40 years of experience earned at Estorga's Collision Repair. To do a job right, you need the right tools. Estorga's Collision Centers has invested in top of the line, state-of-the-art, manufacturer-approved equipment. This guarantees that our Craftsmen can ensure the proper restoration of your vehicle. We have the equipment to fix all types of cars. We have also maintained high-end specialty equipment designed to repair BMW and Mercedes Benz . Our repairs also undergo a final quality assurance check prior to being returned to our customers. |
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Strict Standards. Certifications and Associations. |
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At Estorga's Collision Repair each stage of the repair process is important. From dent and frame repair to refinishing, Estorga's pays attention to detail. Our technical teams consists of quality craftsmen. Our technicians are OEM, ICAR and ASE certified and regularly attend training to stay current in the latest vehicle technology and repair techniques. We have been refining our processes and procedure for over 40 years. All of our repairs come with a lifetime warranty that protects you for as long as you own the vehicle. Additionally, we go beyond our doors to ensure excellence. Community and Industry organizations help us continue to provide the best solutions for our customers. Estorga's follows http://www.dtsc.ca.gov/ regulations. Supporting our environment, we dispose of fluids as directed by the State of California. In addition our President, Al Estorga, has participated on numerous industry committees and was a founder of the Collision Industry Conference (CIC). He was also an original participant in the Inter-Industry Conference on Auto Repair (ICAR). |
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Certified Collision Centers |
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When you trust your repair work to an Estorga's Collision Center, you'll enjoy the confidence and peace of mind that your vehicle will leave looking as close to its pre-accident condition as possible. That's because the technicians working to restore your vehicles appearance and performance are the people who know it best. All our collision facilities have successfully completed an extensive audit, and have made the significant commitments to quality and service required to receive this level of recognition. (This rigorous process enables Mercedes-Benz and BMW standards for tools, equipment, facilities, repair work, and commitment to customer care.) You can be sure that Estorga's Collision Centers offer: • Genuine OEM Replacement Parts for exact fit and exceptional quality • BMW and Mercedes-Benz approved equipment, including all tools, parts, and paint • A dedicated fixture bench developed exclusively from BMW and Mercedes-Benz blueprints so that repairs are made with assembly-line accuracy. • Technicians with up-to-date, advanced skills and training • Manufacturer-approved repair methods that help ensure the structural integrity of your car is restored to pre-loss condition. With a vehicle as unique and special as your Mercedes-Benz or BMW, why take a chance on anything less? |
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Copyright © 2010 Estorga's Collision Centers. All Rights Reserved |